Enhance the prestigious universe proposed to clients of the starred brand
Enhance the Group’s prestigious universe
Increase the added value delivered to clients
Boost sales of maintenance contracts
Set up our prestigious Conciergerie services as a white label for clients of the starred brand.
Reserved for clients with a maintenance contract for private and commercial vehicles.
Since 2013 - currently on-going
22,434 private and 20,126 commercial clients
84,530 requests handled by our Concierges for the Group in 2017
+ 14 points de satisfaction clients (baromètre Mercedes-Benz)
+ 21 % : impact annuel sur les ventes de Contrat d’entretien